Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Error Message is : The proxy moz-proxy://92.48.127.197:10201 is requesting a user name and password. The site says: "Private Proxy Access (UK)".

  • 2 uphendule
  • 4 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

more options

The mentioned proxy is from an expired proxy subscription, but I cannot get past this dialogue box to do anything inside settings. In depseration, I removed Foxy Proxy by deleting it from programs using file explorer. This error message just keeps looping. I am beginning to wonder if I need to delete FF and start again? Anyone else have this problem or know of a patch?

The mentioned proxy is from an expired proxy subscription, but I cannot get past this dialogue box to do anything inside settings. In depseration, I removed Foxy Proxy by deleting it from programs using file explorer. This error message just keeps looping. I am beginning to wonder if I need to delete FF and start again? Anyone else have this problem or know of a patch?

All Replies (2)

more options

Update: Just upgraded to Firefox 9.0.1 thinking/hoping it would resolve the issue. No luck...still getting this error loop where I cancel the proxy login, and it simply asks again. No way to use the browser or access any tools to turn something off.

more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":