Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I lost my download icon in my dock

  • 1 baphendule
  • 3 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu rbillings

more options

When firefox crashed and then I got it back I lost my download file and do not know how to get it back.

When firefox crashed and then I got it back I lost my download file and do not know how to get it back.

All Replies (1)

more options

Hi judyfeigen@sbcglobal.net-

I would recommend doing an uninstall and then upgrading to the latest version:

-> Clear Cookies & Cache • https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache. • Press and hold Shift and left-click the Reload button. • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) • Press "Cmd + Shift + R" (MAC)

Check and tell if its working. Hope that helps.