Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

why does plugin page say I need to upgrade for fireox 7 when I try to down load shockwave flah 10.3 and shockwave director version 11.6 it says the already exist.

  • 4 uphendule
  • 23 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Tim

more options

Check your plugins page says SHOCKWAVE FLASH 10.3r181 VULNERABLE UPDATE NOW------SHOCKWAVE FOR DIRECTOR VERSION11.6 ALSO SAYS VULNERABLE UPDATE NOW. However when I try to update I get for shockwave flash FLASH PLAYER 11X64-MSSA-AIH EXE ALREADY EXIST DO YOU WANT TO REPLACE IT YES/NO I ANSWER NO

Check your plugins page says SHOCKWAVE FLASH 10.3r181 VULNERABLE UPDATE NOW------SHOCKWAVE FOR DIRECTOR VERSION11.6 ALSO SAYS VULNERABLE UPDATE NOW. However when I try to update I get for shockwave flash FLASH PLAYER 11X64-MSSA-AIH EXE ALREADY EXIST DO YOU WANT TO REPLACE IT YES/NO I ANSWER NO

All Replies (4)

more options

Flash is up to version 11 -> http://www.adobe.com/software/flash/about/

You may have downloaded the installers, but not ran them??

I would download Flash 11 and Shockwave again, close Firefox, and run those installers

more options

You may have a 64 bit version of Windows 7, but Firefox 7.0.1 is a 32-bit browser and needs the 32-bit version of Flash and Shockwave for Director. Also, you need to go to the Adobe website with Firefox to get the Plugin version of Flash & Shockwave, if you use IE to download those programs you'll get the ActiveX versions which are only for IE and its' clones.

Okulungisiwe ngu the-edmeister

more options

How do I go to the adobe website with Firefox to get the plugin version of flash and shockwave for 64 bit windows 7 desktop?

more options