Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The webpage does not load after pressing enter or CTRL+ENTER. My OS is Windows 7 Ultimate

  • 1 baphendule
  • 27 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

Shehram.Shah
Shehram.Shah
more options

I have tried installing the older version Firefox 3.6. After entering the URL on address bar it does not load after pressing enter or CTRL+ENTER

I have tried installing the older version Firefox 3.6. After entering the URL on address bar it does not load after pressing enter or CTRL+ENTER

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension (AVG Safe Search can cause this) that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)