Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot create new bookmark folders

  • 4 uphendule
  • 12 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

When I try to create a new bookmark folder, the option appears gray in my toolbox and won't let me use it. I can't seem to create new folders though I can use old ones.

When I try to create a new bookmark folder, the option appears gray in my toolbox and won't let me use it. I can't seem to create new folders though I can use old ones.

All Replies (4)

more options

I think your system is virus infected.

more options

Does that happen with all three bookmarks displays?

Sidebar - {Ctrl + B}
Library - {Ctrl + Shft + B}
Menu Bar - Bookmarks drop-down listing

more options

Yes. I can access the bookmarks I have already and I can add bookmarks randomly. But it won't allow me to add new folders.

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.