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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

updated Firefox and now it will not connect to internet

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  • Igcine ukuphendulwa ngu TonyE

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I recently updated Firefox on my laptop and now I cannot get online. I tried System restore but that did not work.

I recently updated Firefox on my laptop and now I cannot get online. I tried System restore but that did not work.

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This is normally due to a firewall blocking the new version of Firefox, for details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox