Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is not sending my new verisign certificate to my school's website but it is showing on my preference/advanced/encryption/ certificates.

  • 2 uphendule
  • 5 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu airbusbilly

airbusbilly
airbusbilly
more options

When I try to log into my school account and it looks for my verisign certificate only the older version is showing not the new version. I did the SSL test recommended in the support section of Firefox. Is it possible this is not supported by the latest Firefox update? I am using a Macbook with OS X 10.5.8. Of course my school or versign is not providing any support.

When I try to log into my school account and it looks for my verisign certificate only the older version is showing not the new version. I did the SSL test recommended in the support section of Firefox. Is it possible this is not supported by the latest Firefox update? I am using a Macbook with OS X 10.5.8. Of course my school or versign is not providing any support.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to remove that old version of the certificate, assuming that you mean an intermediate certificate?

Firefox > Preferences > Advanced > Encryption: Certificates > View Certificates : Authorities

airbusbilly
airbusbilly Umnikazi wombuzo
more options

Not yet. Under authorities there is quite a long list of information. How do I know which item to delete? It is not obvious to me what each line item is referring to. Under view certificates, both the current verisign which expires in two days and the new one I uploaded this morning are present, however when I log-on to the school web-site, Firefox automatically sends the current one only. Should I delete the current one from this window, leaving only the new one?