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I can't install Firefox. Get a message saying "can not open output file" Firefox version 3.6.6

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  • Igcine ukuphendulwa ngu cor-el

AnonymousUser
AnonymousUser
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Firefox stopped working after updating. I uninstalled it and downloaded latest version 3.6.6. Before that 3.6.3. When I try to install, I get a message "Extraction Failed.. Can not open output file" . I trie d former versions, all with the same result. I've already ran several antivirus and anti-malware, spyware.. etc. Everything else works fine, except for Firefox...


This happened

Every time Firefox opened

after update

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

Firefox stopped working after updating. I uninstalled it and downloaded latest version 3.6.6. Before that 3.6.3. When I try to install, I get a message "Extraction Failed.. Can not open output file" . I trie d former versions, all with the same result. I've already ran several antivirus and anti-malware, spyware.. etc. Everything else works fine, except for Firefox... == This happened == Every time Firefox opened == after update == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. If you keep having problems then disable your security software (anti-virus) during the download and installation of Firefox.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

AnonymousUser
AnonymousUser Umnikazi wombuzo
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Did not work. So frustrating. I just can't istall it anymore... I guess it is back to IE....