Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Accessing O365 Online archive using Thunderbird client

  • 2 uphendule
  • 0 zinale nkinga
  • 36 views
  • Igcine ukuphendulwa ngu pramodsubbu

more options

Hi Support team,

I am looking for an option to add a user's online archive mailbox to his Thunderbird client. I tried adding it as a separate account with "/archive/" as the IMAP directory, but that didn't work. Is there any option to get this done? Please help if any.

Thanks in advance, Pramod

Hi Support team, I am looking for an option to add a user's online archive mailbox to his Thunderbird client. I tried adding it as a separate account with "/archive/" as the IMAP directory, but that didn't work. Is there any option to get this done? Please help if any. Thanks in advance, Pramod

Okulungisiwe ngu Roland Tanglao

All Replies (2)

more options

If the archive folder is a subfolder of an IMAP account, it should be available to be subscribed in TB: right-click the account in the Folder Pane, Subscribe, Refresh, and see if the folder appears in the list.

more options

Hi @Sfhowes, Thanks for your response. Unfortunately no. This is a separate archive mailbox which gets created when enabling "Online Archive" through Microsoft 365.