Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

messages previously marked as junk no longer going into the junk fileThese

  • 1 baphendule
  • 0 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Terry

more options

How do I get these messages from AEON, Amazon and ECT which appear to be in either Japanese or Chinese ( I have no knowledge of either) and which are totally unsolicited go again straight into my junk file when I open up email. Having to open them individually in order to junk them wastes a lot of time.

How do I get these messages from AEON, Amazon and ECT which appear to be in either Japanese or Chinese ( I have no knowledge of either) and which are totally unsolicited go again straight into my junk file when I open up email. Having to open them individually in order to junk them wastes a lot of time.

All Replies (1)

more options

Email providers have a method for marking emails as spam or otherwise filtering them. The link below applies if you are using Firefox to see your email account. There's a separate forum for Thunderbird, if you are using that.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help