Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost All Sync Data

Ciarán O'Rourke
Ciarán O'Rourke
more options

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Hi, Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Isisombululo esikhethiwe

Solved; I discovered about:profiles and recovered my profile. Still getting the graphical glitches on the latest version of Firefox with MacOS 10.15.7 though.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Ciarán O'Rourke
Ciarán O'Rourke Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Solved; I discovered about:profiles and recovered my profile. Still getting the graphical glitches on the latest version of Firefox with MacOS 10.15.7 though.