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Sign-in issues on android

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu kilakori

kilakori
kilakori
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I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

Isisombululo esikhethiwe

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

Paul
Paul
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  • Top 10 Contributor
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Hi

What is the version number of Firefox for Android that you have installed?

kilakori
kilakori Umnikazi wombuzo
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Hi, Paul! I'm running Firefox 104.1.0 (Build #2015898515), 99759dd72+ on the latest PixelExperience 12 Plus (August) patch.

kilakori
kilakori Umnikazi wombuzo
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Isisombululo Esikhethiwe

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.