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switching from Thunderbird beta to regular version

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  • Igcine ukuphendulwa ngu Mike

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i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

Isisombululo esikhethiwe

Windows system restore is prone to deleting things essential to Thunderbird. So you have been lucky.

https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation and https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

That should cover it.

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Isisombululo Esikhethiwe

Windows system restore is prone to deleting things essential to Thunderbird. So you have been lucky.

https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation and https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

That should cover it.

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Hi Matt....thanks for the information. and yes you are correct, i was lucky to get my files back. as i've learned over the years, you can never count on windows for anything, it's always a crap shoot. thanks again and have a great day.