Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

sync problem

  • 2 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu rail02000

user2797915
user2797915
more options

The sync function stopped working about a day ago I tried to delete the application data and deleting the application and reinstalling it again but when entering (settings) and then (Firefox account) and then pressing the (sync now) appears the phrase (syncing) for a seconds and then the phrase (sync now) reappears But no data was synchronized and show last synced never i repeats this several times but the same result And also the used another mobile and the result is the same Hope for help

The sync function stopped working about a day ago I tried to delete the application data and deleting the application and reinstalling it again but when entering (settings) and then (Firefox account) and then pressing the (sync now) appears the phrase (syncing) for a seconds and then the phrase (sync now) reappears But no data was synchronized and show last synced never i repeats this several times but the same result And also the used another mobile and the result is the same Hope for help

All Replies (2)

rail02000
rail02000
more options

I have the same problem, too. The sync function between PC and Android devices worked fine until a couple of days ago.

I tried to disconnect the Android devices from Firefox Account and reconnect it, but it still didn't work. However, "Last seen ___ minutes ago" shows on Firefox Account page correctly.

Also, Firefox Lockwise and Firefox Beta for Android seems have the same problem.

PC: Firefox 78.0.2 on openSUSE tumbleweed Mobile 1 : Xperia XZ3 H9493 / Android10 / Firefox for Android 68.10.1 Mobile 2 : Galaxy Tab A 2019 / Android 9 / Firefox for Android 68.10.1

Okulungisiwe ngu rail02000

rail02000
rail02000
more options

I tried to make a all-new account for the same PC and mobile, it works fine. Maybe there are some problems with my Firefox account? Is there any way to reset sync data without deleting the account? I don't want to delete the old account while services provided from Mozilla need it just like the forum.

rail02000 said
I have the same problem, too. The sync function between PC and Android devices worked fine until a couple of days ago. I tried to disconnect the Android devices from Firefox Account and reconnect it, but it still didn't work. However, "Last seen ___ minutes ago" shows on Firefox Account page correctly. Also, Firefox Lockwise and Firefox Beta for Android seems have the same problem. PC: Firefox 78.0.2 on openSUSE tumbleweed Mobile 1 : Xperia XZ3 H9493 / Android10 / Firefox for Android 68.10.1 Mobile 2 : Galaxy Tab A 2019 / Android 9 / Firefox for Android 68.10.1