Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can no longer print my online bank sttements. I can print evrythign else just fine, Thks

more options

I can access my online banking and do all functions with the exception of printing statements. Bank has been of no help. I am on latest software as far as I know. I am on 69.0.1 (64-Bit) Is this the latest level for a IMac Thank you Peggy

I can access my online banking and do all functions with the exception of printing statements. Bank has been of no help. I am on latest software as far as I know. I am on 69.0.1 (64-Bit) Is this the latest level for a IMac Thank you Peggy

All Replies (1)

more options

Hi Peggy, are the statements in PDF format? Usually you can tell by a distinctive black toolbar for Firefox's PDF viewer. If you can't print from the viewer, try opening the PDF in Apple's Preview program or Adobe Reader/Acrobat for printing. There's a download button on the viewer's toolbar you can use for that:

If you can't even get to the statement to view it, or if you can view it but it prints blank, or cuts off, or is missing information in the middle, etc., could you describe the problem in a little more detail?