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Firefox randomly restarts by itself

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  • Igcine ukuphendulwa ngu FredMcD

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OS: Windows 7 64-bit Firefox ver: Firefox Quantum 64.0.2 (64-bit)

Lately Firefox has been randomly restarting itself and when it did my antivirus (Avast!) displayed this error message that says:

"RunDLL - Error in C:\Program Files\AVAST Software\Avast\defs\19011102\bcuengine.dll Missing entry: _CloseBrowser@16 "

I don't know the connection between Firefox and Avast but this problem is giving me a lot of inconvenience.

OS: Windows 7 64-bit Firefox ver: Firefox Quantum 64.0.2 (64-bit) Lately Firefox has been randomly restarting itself and when it did my antivirus (Avast!) displayed this error message that says: "RunDLL - Error in C:\Program Files\AVAST Software\Avast\defs\19011102\bcuengine.dll Missing entry: _CloseBrowser@16 " I don't know the connection between Firefox and Avast but this problem is giving me a lot of inconvenience.

All Replies (1)

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Try uninstalling Avast totally. Then reinstall it.