Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Wrong version of firefox reported

  • 3 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Happy112

more options

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10.

What would make my version be reported/read wrong?

I've disabled all of my extensions and still have the same problem.

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10. What would make my version be reported/read wrong? I've disabled all of my extensions and still have the same problem.

Isisombululo esikhethiwe

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false


Also see :

How to reset the default user agent on Firefox  ?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false


Also see :

How to reset the default user agent on Firefox  ?

Okulungisiwe ngu Happy112

more options

Thank you that fixed it.

more options

zorkerz said

Thank you that fixed it.

My pleasure - I'm glad you've got things back to normal  !