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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox deletes saved images from Samsung J36 Gallery after "Quit"ing Firefox. How do you prevent this?

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When I save an image in Firefox it stores it in my Samsung J36's Gallery.

I can select the gallery and view it there.

However, once I "Quit" Firefox, the image(s) is/are deleted.

What causes this, and how/can I prevent losing the images?

Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

When I save an image in Firefox it stores it in my Samsung J36's Gallery. I can select the gallery and view it there. However, once I "Quit" Firefox, the image(s) is/are deleted. What causes this, and how/can I prevent losing the images? Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

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Turn off the clear downloads on quit setting.