How can I correct the search function
Recently, the search function in thunderbird stopped showing any messages after May 2017 - even though there are relevant messages in June and July.
Isisombululo esikhethiwe
Right-click the Sent folder, select Properties and then Repair Folder. Perhaps the index file for the Sent folder has become corrupt. Did you remove the Global Database?
Side note: some Windows 10 users experience better performance when disabling Enable Global Search and Indexer in Options > Advanced panel > General tab.
Do you happen to use the Thunderbird Conversations add-on? If so, you may be suffering this issue. The add-on on addons.mozilla.org does not seem to be fit for TB 52, but a patched version can be found on GitHub, though it will only work in Thunderbird Daily builds.
If you don’t use the add-on, could there be another one causing it, i.e. what happens when you run Thunderbird in Safe Mode?
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2All Replies (4)
Try this:
- Go to the Help menu and click Troubleshooting Information.
- Click the Open Folder button, next to the Profile Folder entry.
- Close Thunderbird.
- Delete the file global-messages-db.sqlite in the profile folder that just opened.
- Restart Thunderbird and wait for the search index you just deleted to regenerate. (That may be quite a while.)
Also see Rebuilding the Global Database.
Did it help?
The activity manager got stuck with the message "Determining which messages to index in the sent folder" I reduced the size of the message base by deleting and archiving, and the sent folder is now just under 700 messages. Then I tried again. After 20 hours the activity manager still appears to be moving with a live green bar, but with the same message.
Isisombululo Esikhethiwe
Right-click the Sent folder, select Properties and then Repair Folder. Perhaps the index file for the Sent folder has become corrupt. Did you remove the Global Database?
Side note: some Windows 10 users experience better performance when disabling Enable Global Search and Indexer in Options > Advanced panel > General tab.
Do you happen to use the Thunderbird Conversations add-on? If so, you may be suffering this issue. The add-on on addons.mozilla.org does not seem to be fit for TB 52, but a patched version can be found on GitHub, though it will only work in Thunderbird Daily builds.
If you don’t use the add-on, could there be another one causing it, i.e. what happens when you run Thunderbird in Safe Mode?
Okulungisiwe ngu Tonnes
Tonnes said
Right-click the Sent folder, select Properties and then Repair Folder. Perhaps the index file for the Sent folder has become corrupt. Did you remove the Global Database? Side note: some Windows 10 users experience better performance when disabling Enable Global Search and Indexer in Options > Advanced panel > General tab. Do you happen to use the Thunderbird Conversations add-on? If so, you may be suffering this issue. The add-on on addons.mozilla.org does not seem to be fit for TB 52, but a patched version can be found on GitHub, though it will only work in Thunderbird Daily builds. If you don’t use the add-on, could there be another one causing it, i.e. what happens when you run Thunderbird in Safe Mode?
Thank you. Disabling the conversations add-on was the key