Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Since updating to 53.0.3 I can not log into my hotmail account, how do I cure this?

  • 1 baphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu John99

more options

When I go to Hotmail [mail.live.com] I get this screen.

Secure Connection Failed

An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
When I go to Hotmail [mail.live.com] I get this screen. Secure Connection Failed An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

All Replies (1)

more options

Unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers and is sending you an expired assurance about the validity of their certificate to your Firefox.

In order to resolve that, please enter about:config into the Firefox address bar (Accept any warning message you see) & search for the preference named security.ssl.enable_ocsp_stapling (type that in to the search filter bar at the top of the about:config page). double-click it and change its value to false

- This will degrade a security feature in Firefox, so please revisit it in a couple of days again after Microsoft has fixed their stuff and turn it back on again then.

Okulungisiwe ngu John99