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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

TB setup not recognizing my hotmail username or password

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I'm moving from Win LiveMail to TB. Setting up my hotmail account on TB I enter my hotmail email address and password - TB responds that either the username or password are incorrect - they're not Any ideas please? Thanks Pete

I'm moving from Win LiveMail to TB. Setting up my hotmail account on TB I enter my hotmail email address and password - TB responds that either the username or password are incorrect - they're not Any ideas please? Thanks Pete

Isisombululo esikhethiwe

Are you trying to use POP? A few users have reported difficulties with Hotmail and POP, and my own POP-connected Hotmail stopped working too. It's been fine over an IMAP connection.

IIRC there is now an on/off switch for POP on the outlook.com settings page for your account, and you may need to turn it back on.

https://outlook.live.com/owa/?path=/options/popandimap

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

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Isisombululo Esikhethiwe

Are you trying to use POP? A few users have reported difficulties with Hotmail and POP, and my own POP-connected Hotmail stopped working too. It's been fine over an IMAP connection.

IIRC there is now an on/off switch for POP on the outlook.com settings page for your account, and you may need to turn it back on.

https://outlook.live.com/owa/?path=/options/popandimap

Okulungisiwe ngu Zenos

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Cheers Zenos - I was trying to use POP, soon as I chose imap it worked. Doesn't fill me with confidence, but with LiveMail being killed off at the end of this month I gotta move somewhere. Thanks.