Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I WANT THE DOWNLOAD FOR MULTIMEDIA TO STOP, IT IS NOT COMPATIBLE WITH MY SOFTWARE AND I AM TIRED OF THE CONSTANT BOMBARDMENT. xxxxxxx@YAHOO.COM

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu alan_r

HDAVIS0527
HDAVIS0527
more options

MEDIA PLAYER DOWNLOAD IS BEING SENT TO MY ADDRESS MULTIPLE TIMES DURING EVERY LOG ON. I WANT IT STOPPED, YOU ARE THE ONE SENDING IT AND MY SYSTEM WILL NOT PROCESS THE DOWNLOAD.


edited email from public and spambots

MEDIA PLAYER DOWNLOAD IS BEING SENT TO MY ADDRESS MULTIPLE TIMES DURING EVERY LOG ON. I WANT IT STOPPED, YOU ARE THE ONE SENDING IT AND MY SYSTEM WILL NOT PROCESS THE DOWNLOAD. edited email from public and spambots

Okulungisiwe ngu James

All Replies (2)

FredMcD
FredMcD
more options

Please describe the problem with details. What web site? What file is downloading?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

alan_r
alan_r
more options

It is probably not related to your immediate problem but your MindSpark toolbar is a well-known troublemaker. Google for information and removal advice (from third parties).