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I WANT THE DOWNLOAD FOR MULTIMEDIA TO STOP, IT IS NOT COMPATIBLE WITH MY SOFTWARE AND I AM TIRED OF THE CONSTANT BOMBARDMENT. xxxxxxx@YAHOO.COM
MEDIA PLAYER DOWNLOAD IS BEING SENT TO MY ADDRESS MULTIPLE TIMES DURING EVERY LOG ON. I WANT IT STOPPED, YOU ARE THE ONE SENDING IT AND MY SYSTEM WILL NOT PROCESS THE DOWNLOAD.
edited email from public and spambots
Okulungisiwe
All Replies (2)
Please describe the problem with details. What web site? What file is downloading?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
It is probably not related to your immediate problem but your MindSpark toolbar is a well-known troublemaker. Google for information and removal advice (from third parties).