Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I want to access my Thunderbird email account on another computer but I can't remember my password. How do I get it sent to another email account I have

  • 1 baphendule
  • 3 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu gild

wiaawrestling
wiaawrestling
more options

My old computer which had Thunderbird got fried. But I still should have my old email address through my ISP. I want access that account on the new computer I am on. But I forgot the password for it. I would like a password link sent to another email account I have (the one listed above).

My old computer which had Thunderbird got fried. But I still should have my old email address through my ISP. I want access that account on the new computer I am on. But I forgot the password for it. I would like a password link sent to another email account I have (the one listed above).

All Replies (1)

gild
gild
more options

First, Thunderbird is not an email account. It is a program that allows you to access your email account(s) from one or more email providers, like your ISP or gmail, etc.

Second. The password used to access your mail account is assigned by your ISP or email provider, not by Thunderbird. Thunderbird will 'remember' this password for you, and will use it to automatically access your mail accounts and show your mail within the Thunderbird program.

To access your mail on a different computer, you will need to use the password that is assigned to you by your ISP. If you cannot recall the password, and your thunderbird profile (where the passwords are 'remembered') is lost, or not available, you will have to contact your mail provider and follow their procedures for getting your password reset.

Most ISP's provide web access to your email and have a log-in screen where you enter your username and password to continue on. Look on that log-in screen for a link for 'Forgotten Password'. A password may be sent to an alternate email address that you have registered with your ISP, or you may be allowed to change/enter a new password after answering some security questions.

TB-38.3 Win10-PC