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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does the RT addon no longer work since a Firefox upgrade?

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  • Igcine ukuphendulwa ngu Datastorage

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Can anyone explain how to fix an RT Addon failure once Firefox upgrades?

The failure continues to occur even after uninstalling the RT Addon. Then rebooting and then reinstalling the RT Addon.

The RT Addon worked perfectly until Firefox did an upgrade!! Mozilla also does reply to supports questions on this issue.

Best regards James

Can anyone explain how to fix an RT Addon failure once Firefox upgrades? The failure continues to occur even after uninstalling the RT Addon. Then rebooting and then reinstalling the RT Addon. The RT Addon worked perfectly until Firefox did an upgrade!! Mozilla also does reply to supports questions on this issue. Best regards James

Isisombululo esikhethiwe

It's this one? https://addons.mozilla.org/firefox/addon/rt-news/

An updated version 1.1.1 was released last week. Do you already have that version?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

It's this one? https://addons.mozilla.org/firefox/addon/rt-news/

An updated version 1.1.1 was released last week. Do you already have that version?

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Thank you jscher2000. Removed and Updated again and this one Works thank you. Hope you have a great week end. Best regards, James