Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 2 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

jenswiemken
jenswiemken
more options

After it crashes since days again and again In Safe Mode firefox 40 crashes too.

Crash ID: bp-616f1dbc-add8-48f5-88a4-0c32f2150812

After it crashes since days again and again In Safe Mode firefox 40 crashes too. Crash ID: bp-616f1dbc-add8-48f5-88a4-0c32f2150812

Isisombululo esikhethiwe

You can try to disable GStreamer support for the HTML5 media player to see if that helps.

You can set the media.gstreamer.enabled pref to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

guigs
guigs
more options

I thought the packaged version of Firefox for linux did not natively have libgstreamer-1.0? I might be wrong there, however it did seem that this work around in a recent linux thread had minimized the crashes:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

You can try to disable GStreamer support for the HTML5 media player to see if that helps.

You can set the media.gstreamer.enabled pref to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.