Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird refuses to authenticate my gmail acct. I KNOW the information is correct and have changed my gmail setting to IMAP only.

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu user01229325

debbiesrest
debbiesrest
more options

I am unable to initiate my TB acct. It tells me my name, password or email address is invalid. I am positive it is correct. Help please!

I am unable to initiate my TB acct. It tells me my name, password or email address is invalid. I am positive it is correct. Help please!

All Replies (1)

user01229325
user01229325
more options

Go to gmail and read about, in their words "less secure apps." That is usually the problem with gmail and their effort to disable all clients that they did not create.