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Cannot close firefox to complete download

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jjsagehen
jjsagehen
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Firefox download will not close in order to complete install. It is stuck on a help page that just "dings as error" when I try to close it.

Firefox download will not close in order to complete install. It is stuck on a help page that just "dings as error" when I try to close it.

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cor-el
cor-el
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Try this:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) if you keep having problems.