Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why won't tv guide website display listings?

  • 3 uphendule
  • 5 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Fred

Izzzatso
Izzzatso
more options

This just started happening. All updates applied. The site works fine when using Internet Explorer. I have NoScript installed, told it to "temporarily allow all" with no change. Same goes for Adblock Plus, I disabled it for tvguide.com and still no change. Also, no links on the page work. The URL will change but the page remains as the included image.

TitanTV site still works but I rarely use it (it shows channel numbers wrong).

I've not had problems with any other website (so far).

This just started happening. All updates applied. The site works fine when using Internet Explorer. I have NoScript installed, told it to "temporarily allow all" with no change. Same goes for Adblock Plus, I disabled it for tvguide.com and still no change. Also, no links on the page work. The URL will change but the page remains as the included image. TitanTV site still works but I rarely use it (it shows channel numbers wrong). I've not had problems with any other website (so far).
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Izzzatso
Izzzatso Umnikazi wombuzo
more options

OK, figured it out. Problem was being caused by Ghostery. I had to allow Bugsnag, not block it. Once that was done the site works as it should.

Thanks

Fred
Fred
more options

I have tried all the hints, nothing helped. My problem is when trying to set my provider is that it does not accept the Go when I select the Antenna option. Works fine in IE 11