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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't recognize google or g-mail

  • 2 uphendule
  • 19 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu BOB_EE_B

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I loaded 2015 version of KAspersky security yesterday. When I restarted my computer Firefox now won't let me access my google g-mail account.

HELP

Thanks / Bob B

I loaded 2015 version of KAspersky security yesterday. When I restarted my computer Firefox now won't let me access my google g-mail account. HELP Thanks / Bob B

Isisombululo esikhethiwe

Hello,

I am assuming you have the "Untrusted Connection" page. First see if this post helps:

Common troubleshooting steps can be found in this article: "This Connection is Untrusted" error message appears - What to do.


If I am completely off the mark, please describe the problem in a bit more detail, or post a screenshot - How do I create a screenshot of my problem?. You can click the Browse button below the "Post a Reply" to attach it.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 10

All Replies (2)

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Isisombululo Esikhethiwe

Hello,

I am assuming you have the "Untrusted Connection" page. First see if this post helps:

Common troubleshooting steps can be found in this article: "This Connection is Untrusted" error message appears - What to do.


If I am completely off the mark, please describe the problem in a bit more detail, or post a screenshot - How do I create a screenshot of my problem?. You can click the Browse button below the "Post a Reply" to attach it.

Okulungisiwe ngu CoryMH

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This worked perfectly and everything is back to normal. Steps were very easy to follow. Thanks, thanks, and thanks again. Bob