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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

In FF33, still have the black screen when opening FF inside Kaspersky's "safe money" feature. How to fix?

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  • Igcine ukuphendulwa ngu VBro

VBro
VBro
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Already fixed FF33 black screen issue in regular browsing by unchecking "use hardware acceleration" in options using safe mode, but issue still exists when using Kaspersky's sandboxing feature, "safe money." (It opens FF in private window (at least, I'm guessing that's how they do it).) Any suggestions on how to still use this feature?

Already fixed FF33 black screen issue in regular browsing by unchecking "use hardware acceleration" in options using safe mode, but issue still exists when using Kaspersky's sandboxing feature, "safe money." (It opens FF in private window (at least, I'm guessing that's how they do it).) Any suggestions on how to still use this feature?

Isisombululo esikhethiwe

hello VBro, please update your intel graphics driver through this link (then it also should be possible to turn on hardware acceleration again): https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hello VBro, please update your intel graphics driver through this link (then it also should be possible to turn on hardware acceleration again): https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

VBro
VBro Umnikazi wombuzo
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Thanks! That did the trick.