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Firefox Android no longer syncing bookmarks, history & top sites syncs. Sync working between PC's

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  • 4 zinale nkinga
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  • Igcine ukuphendulwa ngu synccc

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Both Nexus 7 and HTC Evo 3d with latest version of Firefox are no longer syncing bookmarks between multiple PC desktops or between each other. Top Sites and History sync as they should from the PC's to the Android devices. Only the Bookmarks are not syncing.

Firefox on the PC's sync Bookmarks between each other as they should. Adding a Bookmark on the mobile devices does not show up under the Mobile Bookmarks on the PC's. Or visa versa.

I have removed and reinstalled Firefox. Unlinked and relinked sync on all devices. This just started to happen in the last few days.

Both Nexus 7 and HTC Evo 3d with latest version of Firefox are no longer syncing bookmarks between multiple PC desktops or between each other. Top Sites and History sync as they should from the PC's to the Android devices. Only the Bookmarks are not syncing. Firefox on the PC's sync Bookmarks between each other as they should. Adding a Bookmark on the mobile devices does not show up under the Mobile Bookmarks on the PC's. Or visa versa. I have removed and reinstalled Firefox. Unlinked and relinked sync on all devices. This just started to happen in the last few days.

All Replies (7)

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Hi markginz, When you relinked the device how did you sign into the account? Did you use the menu settings or firefox.accounts.com?

It is possible to see if there are any errors as well, just attach the devices and wait for a bit for it to sync. How do I turn on sync logs:

  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharing any errors that relate to this issue.

Thank you.

Okulungisiwe ngu guigs

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I relinked the devices through the menu settings.

It is only Bookmarks that are not syncing. The PC's (3) sync correctly. The two Android devices do not sync down or up to the PC's.

Top Sites, History and Recent Tabs sync between all.

I have tried to fix by starting a new account, with no success.

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Sync Log Part 1

1413726239770 Sync.ErrorHandler DEBUG Flushing file log. 1413726239771 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1413726239772 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1413726240650 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1413726240653 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726240656 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1413726240766 Sync.Tracker.Addons DEBUG Saving changed IDs to addons 1413726312283 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726326588 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726334309 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726340522 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726342388 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726344948 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726350982 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726354845 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726356965 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726362341 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726368700 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726370368 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726374193 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726378273 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726379623 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726381740 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726386403 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726388841 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726391197 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726395080 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726397889 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726404065 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726407532 Sync.Tracker.History DEBUG Saving changed IDs to history 1413726412570 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1413726413449 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1413726414857 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1413726414857 Sync.Service DEBUG User-Agent: Firefox/33.0 FxSync/1.35.0.20141011015303. 1413726414857 Sync.Service INFO Starting sync at 2014-10-19 09:46:54 1413726414858 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1413726414859 Sync.Status INFO Resetting Status. 1413726414859 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1413726414859 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1413726415216 Sync.Resource DEBUG mesg: GET success 200 https://sync-143-us-west-2.sync.services.mozilla.com/1.5/10484533/info/collections 1413726415216 Sync.Resource DEBUG GET success 200 https://sync-143-us-west-2.sync.services.mozilla.com/1.5/10484533/info/collections 1413726415220 Sync.Service DEBUG Fetching global metadata record 1413726415220 Sync.Service DEBUG Weave Version: 1.35.0 Local Storage: 5 Remote Storage: 5 1413726415220 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1413726415220 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1413726415220 Sync.Service INFO Testing info/collections: {"passwords":1413680500.33,"addons":1413122878.16,"tabs":1413726216.02,"clients":1413725571.24,"crypto":1412792232.38,"forms":1413725545.18,"meta":1412792435.45,"bookmarks":1413726239.43,"prefs":1412792434.47,"history":1413726215.79} 1413726415220 Sync.CollectionKeyManager INFO Testing for

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Sync Log Part 2

updateNeeded. Last modified: 1412792232.38 1413726415220 Sync.Synchronizer DEBUG Refreshing client list. 1413726415221 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1413726415222 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415224 Sync.Synchronizer INFO Updating enabled engines: 10 clients. 1413726415227 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 1413726415231 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415233 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation 1413726415234 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415235 Sync.Engine.History INFO 20 outgoing items pre-reconciliation 1413726415236 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415302 Sync.Engine.History INFO Uploading all of 20 records 1413726415303 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1413726415306 Sync.Collection DEBUG POST Length: 10273 1413726415798 Sync.Collection DEBUG mesg: POST success 200 https://sync-143-us-west-2.sync.services.mozilla.com/1.5/10484533/storage/history 1413726415798 Sync.Collection DEBUG POST success 200 https://sync-143-us-west-2.sync.services.mozilla.com/1.5/10484533/storage/history 1413726415799 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation 1413726415800 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415800 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation 1413726415801 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415802 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation 1413726415802 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415807 Sync.Engine.Tabs INFO Uploading all of 1 records 1413726415807 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1413726415808 Sync.Collection DEBUG POST Length: 952 1413726415913 Sync.Collection DEBUG mesg: POST success 200 https://sync-143-us-west-2.sync.services.mozilla.com/1.5/10484533/storage/tabs 1413726415913 Sync.Collection DEBUG POST success 200 https://sync-143-us-west-2.sync.services.mozilla.com/1.5/10484533/storage/tabs 1413726415914 Sync.Engine.Addons DEBUG Refreshing reconciler state 1413726415914 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: {F003DA68-8256-4b37-A6C4-350FA04494DF} 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB} 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: sendlinkincontextmenu@jasnapaka.com 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: autopager@mozilla.org 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: MafiaaFire@mafiaafire.com 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: CustomGoogle@mafiaafire.com 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: getmail@webdesigns.ms11.net 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3} 1413726415920 Sync.AddonsReconciler DEBUG Rectifying state for addon: {19EB90DC-A456-458b-8AAC-616D91AAFCE1} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: firefox1@myibay.com 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {2d3fbcf7-be69-4433-8858-c621a8d0e58d} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {F8A55C97-3DB6-4961-A81D-0DE0080E53CB} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {0545b830-f0aa-4d7e-8820-50a4629a56fe} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: mediaplayer@manheim.com 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {1018e4d6-728f-4b20-ad56-37578a4de76b} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {972ce4c6-7e08-4474-a285-3208198ce6fd} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: ClassicThemeRestorer@ArisT2Noia4dev 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: gmp-gmpopenh264 1413726415921 Sync.AddonsReconciler DEBUG Rectifying state for addon: {07331244-d8fe-048f-bc78-d7a5feba72ea} 1413726415924 Sync.AddonsReconciler DEBUG Rectifying state for addon: {c98b2559-78e2-eb38-2865-2edeeb04b48d} 1413726415925 Sync.AddonsReconciler DEBUG Rectifying state for addon: {9340fd57-678b-6966-a297-90692d7f5959} 1413726415926 Sync.AddonsReconciler DEBUG Rectifying state for addon: {c79b0ebe-b484-ca3e-b2a2-86189170aa4e} 1413726415927 Sync.AddonsReconciler DEBUG Rectifying state for addon: {98430c20-6f41-78a2-8679-e7ccbe8f6dfe} 1413726415927 Sync.AddonsReconciler DEBUG Rectifying state for addon: {5baba4a1-c7cc-f92a-9d03-25f645186576} 1413726415927 Sync.AddonsReconciler DEBUG Rectifying state for addon: {688aa022-221c-4bde-f2d2-9cbe3b2596ad} 1413726415928 Sync.AddonsReconciler DEBUG Rectifying state for addon: {10c68f07-63a6-4653-8f43-9fc763f22443} 1413726415928 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b0abad6a-59ad-ab23-b4cf-b9093349a0ed} 1413726415929 Sync.AddonsReconciler DEBUG Rectifying state for addon: {d44b47cc-9165-5b44-5841-a92d500ccae5} 1413726415930 Sync.AddonsReconciler DEBUG Rectifying state for addon: {99f9977c-34c6-bbb1-9443-95e392dbaf55} 1413726415931 Sync.AddonsReconciler DEBUG Rectifying state for addon: {c3f5e548-d50b-d2d7-2450-8b48c56b387c} 1413726415931 Sync.AddonsReconciler DEBUG Rectifying state for addon: {c00bf7ce-2b6e-bc3f-7058-ae4b9a37d279} 1413726415931 Sync.AddonsReconciler DEBUG Rectifying state for addon: {31f46f20-ef6d-e122-7344-2e145f168fa7} 1413726415932 Sync.AddonsReconciler DEBUG Rectifying state for addon: {de9e2edc-688e-fe77-fcbe-73effa5a5b37} 1413726415932 Sync.AddonsReconciler DEBUG Rectifying state for addon: {32a56f14-031e-4998-f43e-3d343495cd28} 1413726415932 Sync.AddonsReconciler DEBUG Rectifying state for addon: {542dc56f-3923-e56f-7635-7af55ca06aff} 1413726415934 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1413726415946 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1413726415946 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1413726415946 Sync.Store.Addons DEBUG {de9e2edc-688e-fe77-fcbe-73effa5a5b37} not syncable: type not in whitelist: plugin 1413726415946 Sync.Store.Addons DEBUG {de9e2edc-688e-fe77-fcbe-73effa5a5b37} not syncable: type not in whitelist: plugin 1413726415946 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation 1413726415947 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1413726415948 Sync.Status DEBUG Status.sync: success.sync => success.sync 1413726415948 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1413726415948 Sync.Synchronizer INFO Sync completed at 2014-10-19 09:46:55 after 1.09 secs. 1413726415948 Sync.Declined DEBUG Handling remote declined: ["adblockplus"] 1413726415948 Sync.Declined DEBUG Handling local declined: ["adblockplus"] 1413726415949 Sync.Declined DEBUG Declined changed? false 1413726415949 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1413726415949 Sync.SyncScheduler DEBUG Next sync in 600000 ms.

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Definitely something up with addons its declining one of them to sync. I will ask for more help.

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Hey so after talking to the #sync if you can take a look at the https://developer.mozilla.org/en-US/d.../Firefox_for_Android this would be helpful, (email also rnewman@mozilla.com) with the logs with reference to this thread :-)

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Same problem here: 5 PC's sync correctly. Galaxy S2 does not sync bookmarks, neither up nor down. However, Top Sites, History and Recent Tabs do sync between all. I deleted cache and data, even reinstalled the app, but without success.

Question: guigs2 advised to turn on error logs: services.sync.log.appender.file.logOnSuccess = true services.sync.log.logger.engine.bookmarks = debug This is meant for the desktop version of Firefox, isn't it?

Now, should I paste the content of my log files here , too?

Many thanks.

Okulungisiwe ngu synccc