Thunderbird Support Forum

Using TBird 115.10.1 64-bit on Windows 11. For ease of reading text in mail I am composing, I would like to select a large font size. In Settings | Fonts I chose Arial 18; but for some reason I get a small monospaced font whenever I start a new message. I can enlarge it with Ctrl-Plus, but it reverts to its old ways for the next new message. How can I make the change stick?

I love Thunderbird and it has replaced Outlook (classic) for me, but there's one feature I miss, AutoArchive.

In Outlook (classic), emails older than x days can be automatically moved out of the server folders and into local folders, freeing up server storage space and negating the need to pay for additional cloud storage.

Thunderbird has the ability to select a group of messages in any folder and right-click > Archive (move) them to the matching Local Folder: perfect! But manually selecting multiple messages older than x days in multiple IMAP folders and selecting "Archive" is a chore too far.

Thunderbird should natively have the ability to (optionally) iterate across all IMAP folders and "Archive" any message older than x days, according to the Message Archives setting in Account Settings > Copies & Folders. The Disk Space setting in Account Settings could be an ideal place to add an "Archive messages more than x days old" option, since it already has a "Delete messages more than x days old" option.

Note: I know about the AutoarchiveReloaded add-on, but for something as important as shifting emails around with the possible breakage that could occur, and the possibility of the add-on being discontinued, native support would be very much welcome.

Another note: this has of course been raised on bugzilla,[1] but it's a 15 year old bug and seemingly unlikely to come to fruition.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=536169

I can't sign into my Thunderbird account. I keep getting this message "Login to server imap.comcast.net with username mdbedard@comcast.net failed." I can't send or receive emails.

Hello --

Not sure when this happened.

Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP servers.

Now I am trying to send, it is asking for passwords, which I have and is 100% correct. In fact, if I put in wrong password it tells me, so I know it is communicating. When I put in the correct password, I get a timeout on BOTH SMTP servers.

I disabled Norton Firewall.

Works fine from another PC app (poppeeper) and from my android (k9 mail). Both accounts are IMAP.

Neither SSL/TLS or STARTTLS makes a difference. Nor did a re-boot.

TB 115.12.2 (64 Bit) on Windows 10

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mailroom4.hostrocket.com timed out. Try again.

Description: hostrocket Server Name: mailroom4.hostrocket.com Port: 465 User Name: ernie@e(redacted).com Authentication method: Normal password Connection Security: SSL/TLS

Anything change?

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

I have a <something> that creates a daily sunrise and sunset entry time in my diary. It isn't an addon as far as I can see. It's not a prewritten list, but seems to create its entries dynamically when I first look ahead to a date- filling all the days with the correct sunrise and sunset times. The normal reoccurring event options don't appear when I delete one. i.e. doesn't offer me the option to delete all the events. I have no idea what I did to set this up ( it must have seemed a good idea at a time). I can not see any subscription that would account for it. I've checked all my accounts on my devices. Thunderbird/Betterbird on my main PCs and Outlook.com on my iPhone just in case I brought it in to TB that way ( which seems unlikely). Nothing. Clearly something is working away generating new sunrise and sunset times to display in TB. But I can't find any way to kill it off. I must have found a sunrise/sunset app that does this, but I have no idea how or where. Any suggestions. Either where it might be hiding in TB or where I can track it down and look for instructions.

I have accounts for my husband, sister and daughter as well as myself. Lately when I try to access my emails I keep getting messages to enter the passwords for these accounts. I have never had to do this before. I don't have passwords for them and don't even really know how to do this.

Also my emails are very slow. I was waiting for a link to a podcast and the email with the code took a little over five hours after the podcast before I received it. This has never happened before.

Help. Gail

i get a pop up when a new email come in on my main monitor. i have many. sometimes i would like to just delete it there rather than open up the inbox to delete once it arrives in my in box. a delete trash can icon would be nice to have on that pop up

Clocks went back one hour in Santiago, Chile last week and Thunderbird does not recognise the new time, although Windows (10) does.

The calendar line show the current time to be one hour ahead of the time on Windows; i.e., the Windows time has updated correctly, but the calendar time has not. Adding non-local events to the calendar causes them to be displayed one hour ahead of the correct time.

Changing the calendar setting to use the system timezone, or use America/Santiago has no effect that I can see.

Typing Date() in the error console of Thunderbird gives the correct time, as per Windows.

This also happened in the last time change here in Chile.

How can I fix the Calendar to see the same time as Thunderbird and Windows?

I have installed Thunderbird in an attempt to escape from BT's email setup. Unfortunately, the Thunderbird I seem to have I am finding very difficult to use. Things like what to view, and how to arrange the various elements to view. Also, I seem to have a long list of messages in the inbox etc which takes a very long to time to load. I'm just wondering whether to uninstall it, and try again. Advice on setting it up would be welcomed. But please note I am not very computer-literate so, if it is a product intended for experienced users, should I try a 'Plan B'...?

I've been happily using Thunderbird for a long time and now have version 115.12.2 (64-bit) on my MacBook Pro. It's old (10.14.6) but it's all I need. Until yesterday, TB worked fine. Suddenly, business emails stopped saving to my "Sent" Folder. I deleted a number of old emails and compacted the folder but that has not helped. I don't have the problem with other TB accounts. I checked the account settings:

               Place a copy in "Sent" Folder on (my account) – as it always was.

I also checked "Show confirmation dialog when messages are saved". Despite seeing that, the message is NOT saved.

Are my sent mails from the last 24 hours saved anywhere? If so, how can I retrieve them?. How can I make sure they are saved in my "Sent" folder? Thanks so much!

Dear Sir or Madame,

I posted this issue already earlier (https://support.mozilla.org/en-US/questions/1428881?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1613810), but it still persists.

Zited from my earlier report: The usual process that happened when deleting or separating attachments from e-mails was that a copy of the email without the attachment was produced by Thunderbird and the original email was deleted.

This is not longer working. When I delete an attachment, the original email containing the attachment is not deleted. So I have two versions of the email in my postbox, one with the attachment, the other without.

Probably I'm missing a setting?

Thunderbird version 115.3.3 (32-Bit)

Still happening with 115.12.2 (32-Bit)

Sincerely yours, Markus Piotrowski

hi,yesterday,THUNDERBIRD updated & since then,All My Sub Folders are Missing Do I try & Find the prior Version & Download it???? or Wait for the Persons at Thunderbird WAKE UP & Find that they STUFFED UP Please assist

Thanks Darryl

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to delete. I am up to 6 now. THey are all in my deleted section of my Local Folders. How do I remove them for good. I thought all deleted items were supposed to disappear once you close the program, no? I never had to even deal with Profile Folders on my older PC. Thank oyu for your assistance.

My calendar screen stretch blank screen to the end. If I use 2 screens it is better. It still stretch through second second. Bu I still have Monday, Tuesday and Wednesday. The rest is gone.

The problem go away when I use troubleshoot mode.

Please help me and give me advice.

Regards, Harris

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD)

I tried to copy some old sent emails to a folder I've used in the past (old sent) & TB crashed. When I restarted it, many of my subfolders were missing. They are all still showing in Local folders in profile. I deleted all msf files & restarted TB. Nothing.

How can I restore these folders? Hopefully that's possible! Thanks

I filter messages to move spam to my trash folder. I don't use the spam & junk functions.

I'm on some oddball's list who sends all their spam in bold italics and an uncommon font.

Easy to spot but it's easily 30 a day. I'd love to filter them. I don't see a 'by formatting' option.

Any ideas? Thanks!

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?