所有產品 Support Forum

Good morning. I use Firefox in my pc as well as my cell phone. The android version had a quit feature at the bottom to close and exit the browser but it is not showing after updates. Where can I find it?

Thanks.

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

version 117.0 about to update. I am a SQL Server specialist, and know virtually nothing about web servers, browsers etc. I need to access the AZURE Portal in a private window to give access to a legacy login. I am now getting the firefox enable HTML5 Storage (Local and Session) in a private window before I can continue. I can get in fine in chrome without doing anything at all. What do I need to do in words of one syllable, such as go to the 3 bars, find this option, change this to that etc. Apologies, but any developer technical words about the web, or browsers will make my eyes to glaze over! It was all working up to about 1 week ago - new version with new options? Thanks, Clive

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Greetings,

I created a theme for myself via the Firefox Colors add-on, downloaded and uploaded the .xpi file to the Firefox add-on store and got it working great. However, I made one color tweak and when I went to upload the new .xpi file from Firefox Colors and when I go to manage my add-ons to update a new version, after uploading the updated theme, I get the following error:

"Version 1.0 already exists."

Not sure where I can go from here, but appreciate any help to get me able to update my theme.

If needed, here is my theme just in case: https://addons.mozilla.org/en-US/firefox/addon/gnome-adwaita-gtk4-dark/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

Using Firefox 117.0 (64 bit) with Windows 10 Pro 22H2, I have www.google.co.uk set as the home page. Whenever I use the homepage search box to enter a search term, Firefox stalls for about 10 seconds before showing the search results. Selecting any search results opens the relevant page straightaway. Subsequent new searches using either the search box at the top of the results page or the home page again also has the 10 second delay. Using the search box in the Menu Bar does not have this delay - the results are shown straightaway. This has been happening for the past two weeks or so and using the previous version of Firefox. I've been using Firefox for many years and have never had this problem. Chrome works fine. I've tried all the "solutions" found on the internet, refreshed Firefow, tried a new profile, troubleshoot mode, etc, without any change. Also, within the past 24 hours, I can no longer open www.screwfix.com - with www.screwfix.com in the address bar, I get a completely white page without any error message. Screwfix opens fine with Chrome on this machine and with Firefox on Android tablet and phone. Please can you help with this. I'm in the UK. Thanks

Hi, I'm having this problem of videos not playing in some websites for a long time now, not even sure how long anymore. It started on Twitter, where I get the error message "The media could not be played". Some time after I got it on Instagram where I get the message "Sorry, we're having trouble with playing this video. Learn More". More recently I subscribed to the Nebula service and got a message there as well "The media could not be loaded". Differently from other people I don't have this problem on Youtube, over there everything has always been fine. I have tried every workaround on this, I have seen many tutorial videos and articles and tried everything and nothing worked. Running on Windows 10

Some things I have tried: -cleared cookies and cache; -disabled all add-ons, removed them even; -checked if firefox was updated; -checked if graphics card drives were updated; -opened websites on incognito mode, nothing changed there; -started Firefox in troubleshoot mode, nothing changed there; -disabled graphics hardware acceleration in Firefox; -enabled autoplay; -reset firefox; -changed my pc actually, installed firefox, got the error and reset firefox again;

Could anyone help me with this? Is this normal?

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

I tried every solution posted and then I uninstalled and then wiped Firefox. Nothing helped. It seemed the picture would not sync or just freeze with the sound still playing. I came across an old post to change media.mediasource.enabled. Mine was already set on true. When I changed it to false it solved the problem.

Hello ! ..I need help ! I accidentally refreshed Firefox, and now I cannot re-open all the tabs and the 2 windows I had prior to the refresh -- is there a way to get them back ?! I really woudl hate to have lost them all... Cheers

In Edit > Settings > Search > Search Bar I see a radio button labeled: "Use the address bar for search and navigation"

How do I turn that function completely off?

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check?

I've attached troubleshooting information. I'm on Arch Linux and I have two other Arch machines on the same Firefox version (Arch Linux Package) that do not exhibit this behavior.

After installing the addon FoxyProxy and Wappalyzer , its ui language was broken! if i copy those text form the ui and paste it anywhere it shows the correct text. other extensions dosn't have that problem. How to fix this?

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on a new macOS Ventura machine, the arrow keys are interpreted by Firefox even though they shouldn't be; at the least corresponding box in "Settings" is unchecked.

How can toggle this behavior off?

Thank you, David Romano

I like Ctrl+Shift+B to open the Library (Manage Bookmarks/Show All Bookmarks). For maybe two years I was using this, but it stopped working in 117:

https://reddit.com/r/firefox/comments/kilmm2/restore_ctrlshiftb_library_by_setting_configjs/

Dorando keyconfig isn't current. Shortkeys won't even install and probably won't do what I want anyway. AutoHotkey will do it, but I'd rather not use it for this.

Does anyone know how I can get a config.js to open the Library when I hit Ctrl+Shift+B?

The excellent answer here no longer works in Firefox 117.0 on MacOS. Unfortunately, that post is archived, so I cannot post an updated solution there. I would greatly appreciate if a moderator could add this post in the linked article, or at least link from there over to here.

For Firefox 117, the code needs to be modified slightly (two lines at the top need to be removed): ```

  //
  function ConfigJS() { Services.obs.addObserver(this, 'chrome-document-global-created', false); }
  ConfigJS.prototype = {
   observe: function (aSubject) { aSubject.addEventListener('DOMContentLoaded', this, {once: true}); },
   handleEvent: function (aEvent) {
     let document = aEvent.originalTarget; let window = document.defaultView; let location = window.location;
     if (/^(chrome:(?!\/\/(global\/content\/commonDialog|browser\/content\/webext-panels)\.x?html)|about:(?!blank))/i.test(location.href)) {
       if (window._gBrowser) {
         let keys = ["key_find", "key_findAgain", "key_findPrevious", "key_gotoHistory", "addBookmarkAsKb", "bookmarkAllTabsKb", "showAllHistoryKb", "manBookmarkKb", "viewBookmarksToolbarKb", "key_savePage", "key_search", "key_search2", "focusURLBar", "focusURLBar2", "key_openDownloads", "openFileKb", "key_reload_skip_cache", "key_viewSource", "key_viewInfo", "key_privatebrowsing", "key_quitApplication", "context-bookmarklink"];
         for (var i=0; i < keys.length; i++) {
            let keyCommand = window.document.getElementById(keys[i]);
            if (keyCommand != undefined) { 
               keyCommand.removeAttribute("command"); 
               keyCommand.removeAttribute("key"); 
               keyCommand.removeAttribute("modifiers"); 
               keyCommand.removeAttribute("oncommand"); 
               keyCommand.removeAttribute("data-l10n-id"); 
            }
         }
       }
     }
   }
  };
  if (!Services.appinfo.inSafeMode) { new ConfigJS(); }

```