It sounds as if maybe you have just bookmarked the wrong thing. Probably the link you give in your post works if so use and bookmark that. If necessary clear cookies and cache and start again from * https://authn.joneslanglasalle.com See also * Reloading using Ctrl+F5 forces a reload without using the existing cache or see [[How to clear the Firefox cache]] * [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]_delete-cookies-for-a-single-site * If you have recorded the wrong login details you can force Firefox to ''forget'' about a site. But be careful it will lose also lose history and bookmarks for that site. <br /> [[Remove websites from the Awesome Bar suggestions#w_clearing-all-items-for-a-single-site]]_clearing-all-items-for-a-single-site