Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Mouse and computer sporadically freeze on websites.

more options

Periodically, my mouse freezes when I'm web surfing. Or leave a website open for a prolong period while doing something else at home. The only fix is to turn off the computer and reboot it. During freezes, I can't exit a website, I can't even shut down the computer normally or access task master or anything. I have to hold down the power on button until the computer shuts off or shut off the surge protective power strip. Sometimes the mouse will unfreeze on its own but shortly thereafter goes back to its old trick of freezing.

Today, I got it into my head that the problem wasn't my computer or some software interfering. So I logged on using something I dislike using, Internet Explorer. After going through the same motions as usual, including visiting websites that have frozen before, I experienced no freezes. This indicates the issue if Firefox. I have even opened multiple Tabs to provoke a possible freeze with IE but it doesn't freeze So again it must be Firefox.

Periodically, my mouse freezes when I'm web surfing. Or leave a website open for a prolong period while doing something else at home. The only fix is to turn off the computer and reboot it. During freezes, I can't exit a website, I can't even shut down the computer normally or access task master or anything. I have to hold down the power on button until the computer shuts off or shut off the surge protective power strip. Sometimes the mouse will unfreeze on its own but shortly thereafter goes back to its old trick of freezing. Today, I got it into my head that the problem wasn't my computer or some software interfering. So I logged on using something I dislike using, Internet Explorer. After going through the same motions as usual, including visiting websites that have frozen before, I experienced no freezes. This indicates the issue if Firefox. I have even opened multiple Tabs to provoke a possible freeze with IE but it doesn't freeze So again it must be Firefox.

所有回覆 (1)

more options
  1. Try Resetting Firefox. Your essential data like bookmarks and passwords will be preserved, but add-ons and preferences will be discarded.
  2. If that doesn't help, see
  3. If that doesn't help either, see