Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Check plugins page never loads.

  • 1 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 cor-el

Lizagodzilla
Lizagodzilla
more options

Beginning today, I can no longer watch YouTube videos without them freezing. They will usually start with an ad that doesn't play or load. Then if I wait a few seconds or click on the video, the video just starts playing. Then, the video will play for a few minutes before freezing. It doesn't start again if I reload. I have uninstalled and reinstalled Firefox, Flash, Shockwave, RealPlayer, and Java. I have disabled hardware acceleration. I have tested and verified that Flash, Shockwave, and Java are working. I installed the add-on to make all YouTube videos play in HTML5 because when I went to check that the HTML5 video worked fine and the non-HTML5 video didn't, but the rest of the YouTube videos still don't work and give me the same problem. When I go to check if it is a problem with my plug-ins, the page to check my plugins never loads. It either simply stays a blank page or it will say it's checking and never brings back any results.

Beginning today, I can no longer watch YouTube videos without them freezing. They will usually start with an ad that doesn't play or load. Then if I wait a few seconds or click on the video, the video just starts playing. Then, the video will play for a few minutes before freezing. It doesn't start again if I reload. I have uninstalled and reinstalled Firefox, Flash, Shockwave, RealPlayer, and Java. I have disabled hardware acceleration. I have tested and verified that Flash, Shockwave, and Java are working. I installed the add-on to make all YouTube videos play in HTML5 because when I went to check that the HTML5 video worked fine and the non-HTML5 video didn't, but the rest of the YouTube videos still don't work and give me the same problem. When I go to check if it is a problem with my plug-ins, the page to check my plugins never loads. It either simply stays a blank page or it will say it's checking and never brings back any results.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem