Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox is crashing again

  • 3 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

sharonLL
sharonLL
more options

FF was crashing a lot a few days ago. I downgraded from FF 23.0 to 17.0 and it seemed to solve the problem. But now FF 17.0 is also crashing. I think it is worse when using facebook. Tyler Downer was willing to help me with this problem, but after it started working again, I decided to leave it alone. I tried disabling all of my add-ons and plugins and it didn't help, so I'm guessing it's not an addon causing the problem.

FF was crashing a lot a few days ago. I downgraded from FF 23.0 to 17.0 and it seemed to solve the problem. But now FF 17.0 is also crashing. I think it is worse when using facebook. Tyler Downer was willing to help me with this problem, but after it started working again, I decided to leave it alone. I tried disabling all of my add-ons and plugins and it didn't help, so I'm guessing it's not an addon causing the problem.

所有回覆 (3)

sharonLL
sharonLL 提出問題者
more options

Now I noticed that I'm somehow back to FF version 23. Is there somewhere I can turn OFF automatically updating? That may be why I'm crashing again

finitarry
finitarry
more options

You can disabling updating completely by going to about:config and setting these 3 things: 

app.update.auto = false
app.update.enabled = false
app.update.silent = false

Maybe you should read these pages, too.

You could try the esr version of Firefox 17, which will have all the current security patches.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: