![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox crashes
Firefox crashes in safe mode, crash reporter is displayed.
Firefox crashes in safe mode, crash reporter is displayed.
所有回覆 (2)
your crash report says that you are using Firefox 11, can you do an upgrade and try to reproduce this crash? maybe fixed already?
The crash reports indicate a problem with Trusteer Rapport (RapportTanzan11.DLL)
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/en/report-problem
- http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
You can try to stop Trusteer Rapport if installing the latest version doesn't help.
Start Menu > Programs > Trusteer Rapport > Stop Rapport