your crash report says that you are using Firefox 11, can you do an upgrade and try to reproduce this crash? maybe fixed already? * getfirefox.com

The crash reports indicate a problem with Trusteer Rapport (RapportTanzan11.DLL) *http://www.trusteer.com/support/rapport-installation-links *http://www.trusteer.com/support/en/report-problem *http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport You can try to stop Trusteer Rapport if installing the latest version doesn't help. Start Menu > Programs > Trusteer Rapport > Stop Rapport