Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 3 回覆
  • 2 有這個問題
  • 5 次檢視
  • 最近回覆由 marpag

more options

After upgrade to 9.0.1 firefox does not see my profile, not even in profile manager. I have created a new profile and copied the contents of the old one in and firefox again refuses to see it. A blank firefox page with "about" as the page is all that comes up. I need to know how to recover my old data.

After upgrade to 9.0.1 firefox does not see my profile, not even in profile manager. I have created a new profile and copied the contents of the old one in and firefox again refuses to see it. A blank firefox page with "about" as the page is all that comes up. I need to know how to recover my old data.

所有回覆 (3)

more options
more options

選擇的解決方法

more options

The problem was this: on installing the new version of Firefox the profiles.ini file was deleted. When I finally realized that it was missing, I recreated it and immediatedly Firefox worked fine.

It beats me how this happened because I did nothing but let the update run on its own.