搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 9 crashes & too unstable. How do I downgrade to Firefox 8?

  • 3 回覆
  • 10 有這個問題
  • 6 次檢視
  • 最近回覆由 naivebelle1

more options

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

被選擇的解決方法

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Have you tried the suggestions here?

more options

Both crashes seem to be related to Trusteer Rapport.

Using the Stop Rapport option will disable the program without uninstalling it. Ref:

You can uninstall Rapport like any other program on Windows Vista. Ref:

originally posted by Alice Wyman


http://www.trusteer.com/support/

more options

選擇的解決方法

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.