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Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 phenning

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Ever since updating Firefox to the new version, my browser is constantly crashing. I've gone through the troubleshooting steps but they have not fixed the problem.

Ever since updating Firefox to the new version, my browser is constantly crashing. I've gone through the troubleshooting steps but they have not fixed the problem.

所有回覆 (2)

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That crash is caused by Trusteer Rapport.

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

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Thank you for your prompt response. Yesterday I disabled an extension called "AVG Safe Search" and I haven't had any crashes since doing that. Thanks again for the help.