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Firefox crashes

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Updated the app and it will no longer launch. Immediately crashes to the desktop. Tried a complete uninstall (using Revo) and reinstall with no success. Cannot get safe mode to launch either.

Updated the app and it will no longer launch. Immediately crashes to the desktop. Tried a complete uninstall (using Revo) and reinstall with no success. Cannot get safe mode to launch either.

被選擇的解決方法

That is not about the Firefox version, but about the Roboform application.

Your attached crash report indicates a problem with Roboform and shows version 7.5.1.0 in the module list:

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

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you are using Roboform 7.5.1, please upgrade your Roboform to 7.6.4 and try

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Thanks for the idea but the original post was made from a different computer. The version that I'm having trouble with is 8.

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選擇的解決方法

That is not about the Firefox version, but about the Roboform application.

Your attached crash report indicates a problem with Roboform and shows version 7.5.1.0 in the module list:

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
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cor-el: that was it. Thanks very much!