Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox crashes in safe mode on startup

  • 2 回覆
  • 2 有這個問題
  • 7 次檢視
  • 最近回覆由 Aberzhulan

Aberzhulan
Aberzhulan
more options

Updated to FF8 from 3.x and crashes are more frequent. FF worked fine last night, but today it is crashing constantly. I've disabled all add-ons and even tried safe mode. Still problems. My OS is Windows 7. I have TrendMicro Internet Security and do virus scans regularly. I also had the TrendMicro web protection thingy installed to scan web pages I visited. I've had it installed for almost a month, and it has never caused any problems.

Updated to FF8 from 3.x and crashes are more frequent. FF worked fine last night, but today it is crashing constantly. I've disabled all add-ons and even tried safe mode. Still problems. My OS is Windows 7. I have TrendMicro Internet Security and do virus scans regularly. I also had the TrendMicro web protection thingy installed to scan web pages I visited. I've had it installed for almost a month, and it has never caused any problems.

所有回覆 (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

your Crash Report:-https://crash-stats.mozilla.com/report/index/0ef0d778-5916-4680-b901-91b012111126 Related Bug:-https://bugzilla.mozilla.org/show_bug.cgi?id=647366 Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

Aberzhulan
Aberzhulan 提出問題者
more options

I started up FF, for the first time today, to create a new profile and it immediately crashed. The second time, I got it to not crash long enough for me to create a new profile. It was working alright for a few minutes, and then it crashed again.

Then, I disabled ALL my extensions and add-ons. Still crashed.

Guess it's not my profile. I was hoping that was the issue...

由 Aberzhulan 於 修改