Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Submit Crash Report option not working in FireFox 7

  • 1 回覆
  • 8 有這個問題
  • 5 次檢視
  • 最近回覆由 frugalphone

gspal
gspal
more options

I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated.

Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work.

Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated. Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work. Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

所有回覆 (1)

frugalphone
frugalphone
more options

I have had this same problem (cannot save "Submit Crash Report" option) since 26 Jun in previous Mac versions. I have tried to submit a Capture Data to Mac tech support (including screen prints) but have been told the tech I was working with is no longer in tech support, and to please do not submit Capture Data.

I don't know how long this has been problem in Mac version, but I only noticed it around 26 June.

Options in my Firefox Tools menu are also missing (I can't remember which ones right now)

由 frugalphone 於 修改