Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

can't deleat firefox after failed upgrade

  • 6 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 jazz2706

more options

tried to upgrade, now firefox will not work. It asked to reboot to finnish upgrade. I have rebooted 5 times & still asks me to reboot.

tried to upgrade, now firefox will not work. It asked to reboot to finnish upgrade. I have rebooted 5 times & still asks me to reboot.

所有回覆 (6)

more options
more options

do have a solution?

more options

Did you try any of the solutions in the article I linked?

由 AliceWyman 於 修改

more options

I even tried to deleat the entire firefox program and reinstal but it will not allow me to do that. it just keeps asking me to reboot.

more options

The first suggestion is to manually install Firefox over your current version. (Download the new Firefox version from http://getfirefox.com and then run the installer - see How to install Firefox on Windows for details.)

There are other solutions after that you can try .... the last one is to Run as Administrator.

由 AliceWyman 於 修改

more options

thank you

I will try what you suggested

由 jazz2706 於 修改