Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox will not open new windows, opens with session restore every time I use it, and won't let me open the throubleshooting tab... Why?

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Whenever I try to open a new window, nothing happens. This includes clicking ctrl+N and through the drop down menu.

Also, whenever I start firefox to browse the internet, it always open with a Session Restore with the previous session listed, even though I closed all the tabs and shut it down normally without any prompts telling me about saving multiple tabs.

Finally, when I tried to troubleshoot this problem, the tab never appeared. The only options that work on the Help Menu are: - Firefox Help (after a few clicks) - Report Broken Web Site - Check for Updates - About Firefox

Whenever I try to open a new window, nothing happens. This includes clicking ctrl+N and through the drop down menu. Also, whenever I start firefox to browse the internet, it always open with a Session Restore with the previous session listed, even though I closed all the tabs and shut it down normally without any prompts telling me about saving multiple tabs. Finally, when I tried to troubleshoot this problem, the tab never appeared. The only options that work on the Help Menu are: - Firefox Help (after a few clicks) - Report Broken Web Site - Check for Updates - About Firefox

由 Ms_Briefs 於 修改

所有回覆 (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).



There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.