搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

websites and chat rooms are not compatable with firefox 4

more options

I can not use chat rooms in certain web sites because the are not compatable with version 4.0. how do I down load the 3.6?

I can not use chat rooms in certain web sites because the are not compatable with version 4.0. how do I down load the 3.6?

所有回覆 (5)

more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

more options

downloaded 3.6 but it wont install. It keeps asking me to resstart computer to complete previous upgrade

more options

Have you tried restarting the computer at least once? There might be a way to clear that without restarting, but it would take a long time to research...

more options

I have re-started many times and still got same response. even shut down for a while too.

more options

Okay, you might need to uninstall the previous version.

Look for Firefox in the Control Panel's Add/Remove programs applet.

If it's not there, try helper.exe in this folder:

C:\Program Files (x86)\Mozilla Firefox\uninstall