Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Why, when I upgrade from version 3.16 to version 4.0.1 that my firefox still looks and operates like version 3.16?

  • 2 回覆
  • 4 有這個問題
  • 8 次檢視
  • 最近回覆由 rwarke92

more options

So I upgraded from firefox version 3.16 to version 4.0.1. When I downloaded and installed firefox 4.0.1 I launched it and when it popped open the interface looked exactly like version 3.16, the bookmarks (the bookmarks that are above the tabs) would not work, i.e. i clicked on them and they would'nt open, and when i opened options and clicked to display tab bar...there was no tab bar, but instead tab groups? My question is how do I get firefox 4.0.1 because it's obviously not upgrading for me? Also, when i tried restarting firefox with the ad ons disabled, it closed firefox and prompted me whether or not i wanted to open firefox in safe mode. When i opened in safe mode firefox 4.0.1 was there! Does my problem have anything to do with my ad ons or test pilot? Thanks in advance!

So I upgraded from firefox version 3.16 to version 4.0.1. When I downloaded and installed firefox 4.0.1 I launched it and when it popped open the interface looked exactly like version 3.16, the bookmarks (the bookmarks that are above the tabs) would not work, i.e. i clicked on them and they would'nt open, and when i opened options and clicked to display tab bar...there was no tab bar, but instead tab groups? My question is how do I get firefox 4.0.1 because it's obviously not upgrading for me? Also, when i tried restarting firefox with the ad ons disabled, it closed firefox and prompted me whether or not i wanted to open firefox in safe mode. When i opened in safe mode firefox 4.0.1 was there! Does my problem have anything to do with my ad ons or test pilot? Thanks in advance!

所有回覆 (2)

more options

After opening Firefox just check the version detail. You can do this by taking help->About Mozilla Firefox.. If it is 3.6 our problem is that it was not updated properly. If it is 4.01 try updating it once again..

more options

This is what my firefox (so called 4.0.1) looks like

That is also what my "about firefox" looks like

I wasn't able to tell what version I am running because the "about firefox" does not display a version number. Any other ideas as to why I cant upgrade to firefox 4.0.1? Thanks!