Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I can't view the security certificate in SSL/TLS sites with Firefox 3.6.10 Win 7 (32)

  • 3 回覆
  • 16 有這個問題
  • 19 次檢視
  • 最近回覆由 cor-el

mikeallen1000
mikeallen1000
more options

When I click on the blue or green "secure connection" icon in Firefox 3.6 versions, running Windows 32, and click "more information" button, the view certificate button is locked (does not work). Furthermore the text in this window is a bit garbled in layout terms.

I have another Win 7 machine, which runs on 64 bit, and I don't get the same problem with this configuration.

When I click on the blue or green "secure connection" icon in Firefox 3.6 versions, running Windows 32, and click "more information" button, the view certificate button is locked (does not work). Furthermore the text in this window is a bit garbled in layout terms. I have another Win 7 machine, which runs on 64 bit, and I don't get the same problem with this configuration.

所有回覆 (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

mikeallen1000
mikeallen1000 提出問題者
more options

Thanks. No change however. I still can't view the certificate and the fonts are semi-garbled. (using safe mode with all add-ons disabled). I don't use an added theme.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Rename or delete secmod.db (secmod.db.old) and possibly cert8.db (cert8.db.old) in the Profile Folder in case there is a problem with those files.

Create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox