Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Nightmare...Bookmarks "unable to connect with server", including Firefox support...getting worse by the day.

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 user66338

more options

Trouble began after 3.6.3 update...previous versions now don't work either...have dismantled firewalls, antivirus, etc....constant "cannot connect to server" message

Trouble began after 3.6.3 update...previous versions now don't work either...have dismantled firewalls, antivirus, etc....constant "cannot connect to server" message

所有回覆 (2)

more options

Hello Jeff Meyer,

please clear your cache and cookies, by following these steps:

  1. Open the Tools menu at the top of the Firefox window, select Clear recent history
  2. In the Clear recent history window, select Everything from the dropdown list.
  3. Click the arrow next to Details once, then check Cache and Cookies.
  4. Now, click the Clear now button to clear history.

Kind regards, Tobbi Firefox Support Volunteer

more options

Hello Tobbi,

Your suggestion was partially successful. Some do open, others require 2nd or 3rd click on "try again" check box in "cannot connect" message, others still not accessible.

What's the next step?

Many thanks for your help so far.

Jeff